Legal

Website Terms

Last updated: 14 September 2026

About these terms

These terms govern your use of the Cultural Connection website.

The website is operated by Cultural Connection (UK) Limited, company number 04107420.

Contact: enquiries@culturalconnection.co.uk

Postal address: 29a Langley Road, Beckenham, BR3 4AE

By using this website, you agree to these Website Terms.

Information on this website

We aim to keep the information on this website accurate and up to date.

Information about centre capacity, availability, travel times, host-family availability and other operational details is indicative and may change.

Nothing on this website guarantees availability or constitutes a confirmed booking.

Bookings and services

A booking is only confirmed when Cultural Connection has expressly confirmed it through the relevant booking process.

Educational travel bookings may be subject to separate commercial terms agreed between Cultural Connection and the relevant school, agency or organiser.

Host-family arrangements are subject to separate placement terms agreed directly with host families.

If there is any conflict between these Website Terms and specific contractual terms agreed for a booking or placement, the specific contractual terms will take priority.

Intellectual property

The Cultural Connection name, logos, website design, written content, destination artwork, photographs and other materials on this website are protected by intellectual property rights.

You may view and use the website for normal business or personal purposes.

You must not reproduce, distribute, commercially exploit or substantially copy our website content or branding without prior written permission.

Acceptable use

You must not:

  • misuse the website
  • attempt unauthorised access to our systems
  • interfere with website security or operation
  • submit false, fraudulent or unlawful information
  • introduce malicious software or code
  • use website content in a way that infringes our rights or the rights of another person

Third-party services and links

The website may link to or integrate with third-party services, including maps, booking tools, messaging services and other external websites.

We are not responsible for the availability, content or privacy practices of third-party services that we do not control.

Website availability

We do not guarantee that the website will always be available, uninterrupted or error-free.

We may change, suspend or withdraw parts of the website where reasonably necessary.

Liability

Nothing in these terms excludes liability where it would be unlawful to do so.

To the extent permitted by law, Cultural Connection is not responsible for losses arising solely from reliance on general website information where no booking or contractual commitment has been confirmed.

Nothing on this website is intended to replace specific advice or agreed contractual arrangements.

Privacy

Our handling of personal information is explained in our Privacy Policy.

Changes to these terms

We may update these Website Terms from time to time. The version published on this page is the current version.

Governing law

These Website Terms are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction, subject to any mandatory legal rights that apply.